About Us / Terms and Conditions

Terms & Conditions

Pricing and Availability
•    Price and availability is subject to change without notice.
•    All prices are listed in US dollars.

Payment Plans
BG5BI offers a payment plan option as a courtesy to our clients. As we are not a financial institution, we have policies in place in order to provide this service to our clients to minimize administration. Before starting a payment plan you will need to agree to the following terms:
•    It is the client's responsibility to make sure that the credit card on file to be used for the payment plan has sufficient funds to cover the monthly payments each and every month for the duration of the payment plan.
•    If the credit card on file is declined for any reason, you will be removed from the course and/or product and receive a notice from us to immediately update your credit card to a working credit card and let us know by sending an email to office@bg5businessinstitute.com. Once the payment goes through you will be added back into the course.
•    If your card on file is declined more than twice during the payment plan, the option for a payment plan will expire and you agree to pay the balance in full to continue your training.

BG5BI reserves the right to limit quantities
In the unlikely event that the goods requested are unavailable, or BG5BI needs to alter the price following confirmation of your order, BG5BI will send you notification by e-mail and allow you the opportunity to cancel your order.

Many products offered are digital. No shipping address is therefore required to purchase these at BG5BI. Upon completion of payment you may access your subscriptions immediately.

Course Registration
We offer two options when registering for a course:

Option 1) Register one semester at a time
Option 2) Register with a package

When registering for a course with Option 1 or Option 2, payment in full is expected at the time of registration. Payment plans are a courtesy to our students with a monthly payment plan agreement. Monthly payment plans begin upon registration regardless of the course start date.

The courses purchased in a package come with items associated with a cost. These are released as the course progresses.

Withdrawal
If a student would like to withdraw from a course, they should contact office@bg5businessinstitute.com to make the request. A student can withdraw or transfer to another instructor’s course at any time; however, withdrawals made after the third class during a semester will result in no refund or loss of any credit. Requests to withdraw must be made before the third class and in writing to the office email. If a student decides to withdraw from a course(s), the BG5BI administrator will review the student’s account to determine cost recovery for any items or classes received to date.

Please read our additional refund policy details below:

Credit
* Depending upon the circumstances, a credit may be left on the student account if the student is anticipating registering for a future course offering.
* Once a student is ready to use their credit, they should email office@bg5businessinstiute to enroll in a new course.
* The student must request to hold credit for future courses before the third class in writing, or the student forfeits their credit.
* A $250 administrative processing fee is required.

Transfer
* A student may request a transfer from the course and semester they are enrolled into a future course and semester or another course and semester with a different instructor.
* The student must make this request before the third class in writing, or the student forfeits their transfer opportunity.
* A $250 administrative processing fee is required.

Refund
* Refund requests must be made in writing before the third class to receive a refund.
* Monthly payments generally do not qualify for a refund unless they have been paid in advance of the course and semester starting.
* A $250 administrative processing fee is required.
* Any purchased toolkits will be removed from the students’ Subscriptions without a refund.
* All digital products (toolkits, videos, reference manuals, etc.) are non-refundable.
* Once you purchase the BG5 License and software there are no refunds for the course.

Administration Fee
* BG5BI reserves the right to charge a non-refundable administration processing fee for all course withdrawal requests, including credits, transfers, and refunds.

• Your name or company name.
• Complete contact information (address, telephone, fax, email).
• Details of the publication format.
• Details of the material you would like to use.
• Your circulation/print run.
• Expected date of publication.
• Financial details/price of your publication.

• College course reading package.
• Lecture, seminar, presentation.
• Display, distribution to employees, etc.
• Number of copies.
• When and to whom it will be distributed. Name of course/workshop/lecture, etc.
• Cost to attendees.
• Advertiser-supported? Nonprofit?

• We reserve the right to refuse requests to reprint BG5BI material.
• We generally do not give reprint permission for:
• Sales, marketing or promotion, including almost any communication to current or potential customers if not related to BG5BI.
• Other commercial purposes.